Johnson Consulting Services, LLC (JCS) is a nationally recognized management consulting firm . Our mission is to “help organizations and individuals maximize their potential through the strategic application of business and quality improvement best practices”. JCS has worked with government, for profit, & nonprofit organizations with a variety of projects including strategic planning, tactical planning, operational assessments, quality management, performance improvement, project management, and technology planning, assessment and procurement. We have worked throughout the United States from Alaska to Florida and Vermont to Texas. Additionally, we have traveled to Hawaii, Montreal, Paris, and Barcelona on business trips with our clients. More recently, we have developed a program for individuals experiencing challenges in their life.
Bruce W. Johnson, MS, PMP, CSSBB, CPHQ (ret.) is the President and Senior Consultant for the company. Mr. Johnson is a veteran management and quality improvement consultant with over 30 years of experience. During that time he has consulted with many different types of organizations including universities, for-profit, nonprofit, government, healthcare and social service organizations. He has also worked with specialty industries including FDA regulated medical device manufacturers and R & D companies. Mr. Johnson has worked through the United States and has traveled to Hawaii, Montreal, Paris, and Barcelona on business trips for his clients.
He has helped his clients with a variety of projects including: strategic planning, quality audits, operational/tactical planning, operations assessments, needs analyses, quality management, performance/process improvement, dashboard and metric design, project management, accreditation, survey research; and technology planning, assessment and procurement.
Mr. Johnson is certified by the Project Management Institute as a Project Management Professional (PMP) and is certified by the American Society for Quality as a Quality Auditor, Six Sigma Black Belt, Quality Engineer and Quality Manager. He also hold the CPHQ certification for healthcare quality.
He is a Senior Member of ASQ and has been the Cincinnati section Chairman, Vice Chairman, Treasurer and has chaired various committees. He was also section Chairman and Secretary for the South Central Indiana section of ASQ. Mr. Johnson has experience as a judge with national, state and local award programs. He was an Examiner for the Malcolm Baldrige National Quality Award, a Judge and Training Coordinator for the ASQ International Team Excellence Award, an Examiner for the Partnership for Excellence Award and an Examiner for the Cincinnati One Award (Baldrige award for local social service agencies).
He formerly taught at the University of Cincinnati and Cincinnati State and Community College and currently teaches classes to prepare students for the ASQ six sigma black belt, quality engineer and quality manager certification exams.
Mr. Johnson has AA, BA & M.S. degrees from the University of Cincinnati and a B.S. degree from Xavier University.